For the 2nd Saturday in a row, I visited your store at about 0830 in the morning. As a stock holder, Starbucks gold club member, and credit card holder, I was DISGUSTED with the service that I received. During BOTH visits, there was NO COFFEE MADE IN THE STORE. All I wanted on both occasions, was 2 grande coffees and 2 scones, and on both occasions I needed to wait for the crew to make coffee. Further, they actually appeared surprised when I ordered coffee at Starbucks. Does anyone order anything else in your stores?
I returned January 10, thinking that my visit on January 3 was an isolated incident, but was shocked to get the same treatment. Please tell me that this is not a growing trend in Starbucks stores across America, and the PTO facility has chosen to use its "B" crew on weekends.